The 2019 Great New England Credit Union Show, Consumer Lending Summit, and Community Heroes Awards Presentation were a great success this year with more than 630 registered attendees. Held at the MGM Springfield, the two-day event presented a compelling mixture of education, entertainment, and face-to-face business opportunities in the exhibition hall.
The Consumer Lending Summit provided attendees with up-to-the-minute information on topics such as four digital trends impacting the payments landscape, a panel discussion on the next and best things in consumer lending, and building a branch that drives consumer loans (which attendees found out is the number one source of revenue growth in 2019).
Also on the agenda was a talk on how bankers will battle for customers in 2019, as well as a look at credit issues, concerns, and changes. The summit concluded with an informative panel discussion on the latest-and-greatest trends in platforms and apps.
Thursday evening’s highlight was the Community Heroes awards presentation to banks and credit unions. After a keynote speech by Monica Lewinsky on her efforts against online bullying, 14 financial institutions were honored for taking interesting, impactful and innovative steps to support nonprofit efforts in their communities.
Friday’s packed agenda commenced with a standing-room-only presentation by the U.S. Small Business Administration on updates to SBA policies and practices, as well as how banks and credit unions can work to improve access to capital for New England’s small business economy.
Concurrent morning sessions dealt with the new communication revolution with Microsoft Office 365 and teams, as well as 10 critical benchmarks for strategic credit union growth. They were followed by two also popular concurrent presentations on seven problems all credit unions face how to solve them with IT, and how digital mortgages are changing how credit unions work.
A highlight was the special morning keynote by retired New England Patriot Joe Andruzzi, who played on three Super Bowl championship winning teams. His tale of going from a brutal cancer diagnosis to a survivor committed to helping others was a remarkable tale warmly received by an enthralled audience.
Andruzzi stayed after his presentation to sign autographs, let attendees wear his three Super Bowl rings, and have his photo taken repeatedly inside the exhibition hall.
Back inside the meeting rooms, attendees further learned about the anatomy of a social engineering attack and an industry progress report on faster payments. After lunch amidst the exhibitors, the program continued with a discussion of 10 financial industry trends credit unions can’t ignore.
A highlight of the conference was the special closing keynote by Don Mann, a retired Navy SEAL, best selling author, and endurance. His talk on running a credit union like SEAL Team Six (the team that caught Osama Bin Laden) was greeted with a sustained standing ovation. Mann was a popular feature at the social hour inside the exhibition hall that concluded GNECUS.
Next year’s GNECUS will be held once again at MGM Springfield. Sponsor and exhibitor registration is already open with early bird savings, as well as a special discount if you contact us before May 15, 2019, at for the special code.