June 28th MGM Springfield

Purchase Tickets Purchase Sponsorship

The Banking Choice Awards celebrate the financial institutions that regularly go above and beyond to serve their customers. There are countless ways to gauge outstanding performance, but who better to ask than the customers themselves?

About the Banking Choice Awards

The Banking Choice Awards recognize the banks that receive the highest ratings from their own customers in four categories:
Customer Service, Technology, Community Contribution, and Overall Quality.

The rankings are based upon the Banking Benchmarks®, the industry’s gold standard of customer experience measurement, conducted twice per year among hundreds of thousands of households and businesses to get their unbiased opinions of the institutions they bank with.  For more information on how results were determined, visit the About section.

Banking Choice Awards will honor the top three institutions in each category from each region in Connecticut, Massachusetts, New Hampshire and Rhode Island. At the Awards, we will also announce the overall Statewide winner in each category, the highest honor any bank in the State can achieve, for Connecticut and Massachusetts.  Winners will also be announced in the industry and mainstream media.

Click the links below for a complete list of finalists within each region.

Your customers can choose to bank wherever they want. Find out who does it best at The Banking Choice Awards.

BONUS: Registration to attend the Banking Choice Awards includes full registration for the Best Bank Expo. Click here to see the full agenda for the day.


We are thrilled to announce that the following institutions placed in the top three positions in Overall Quality, Customer Service, Technology & Tools or Community Contribution for this year’s Banking Choice Awards for New England. We are not indicating (yet) which category or place (first, second or third) these banks have won – for that, you’ll have to attend the Banking Choice Awards being held on Friday, June 28th at MGM Springfield on the eve of Best Bank Expo.

Connecticut Capital Region

Berkshire Bank
Essex Savings Bank
First Suffield Bank
Guilford Savings Bank
Liberty Bank
Northwest Community Bank
Farmington Bank
TD Bank

Eastern Connecticut

BankHometown
Chelsea Groton Bank
Dime Bank
TD Bank
United Bank

Connecticut – New Haven Area

Chase Bank
Guilford Savings Bank
Ion Bank
The Milford Bank
TD Bank
Thomaston Savings Bank

Western Connecticut

Bankwell
Bank of America
Chase Bank
Newtown Savings Bank
Savings Bank of Danbury
Thomaston Savings Bank
Torrington Savings Bank

Central Massachusetts

BankHometown
Cornerstone Bank
Fidelity Bank
Rollstone Bank & Trust
Savers Bank
TD Bank
UniBank

Greater Boston

Bank of America
Bank of Canton
Berkshire Bank
Boston Private Bank & Trust
Dedham Institution for Savings
Hingham Institution for Savings
Needham Bank
The Village Bank
Watertown Savings Bank
Wellesley Bank

North Shore

Cape Ann Savings Bank
Eastern Bank
Enterprise Bank
Haverhill Bank
Institution for Savings
Newburyport Bank
North Shore Bank
Pentucket Bank
Salem Five Bank
TD Bank

Western Massachusetts

Adams Community Bank
Country Bank
Easthampton Savings Bank
Florence Bank
Greenfield Cooperative Bank
Greenfield Savings Bank
PeoplesBank
TD Bank

South Shore

BayCoast Bank
The Cape Code Five Cents Savings Bank
The Cooperative Bank of Cape Cod
Martha’s Vineyard Savings Bank
Mutual Bank
Seamen’s Bank

New Hampshire

Bar Harbor Bank & Trust
Mascoma Bank
Meredith Village Savings Bank
Savings Bank of Walpole
Sugar River Bank
Woodsville Guaranty Savings Bank

Rhode Island

BankNewport
Bank of America
Bank Rhode Island
Centreville Bank
Citizens Bank
Coastway
HarborOne Bank
TD Bank
Washington Trust