April 23, 2019 • Noon – 1:30 p.m.

Crowne Plaza White Plains

Individual Tickets

$125

Tables of Ten

$1,000

The Banking Choice Awards celebrates the many banks in New York State that provide outstanding service to their customers and members. The finalists for the Banking Choice Awards will be honored in a special luncheon ceremony on April 23, 2019 from noon-1:30 PM at the Crown Plaza in White Plains, as part of the Banking New York Conference.

What are the Banking Choice Awards?

Customer Experience Solutions – a recognized leader in tracking and measuring customer experience – administers a comprehensive, independent survey to thousands of bank and credit union customers across the state of New York to find the best of the best.

The survey asked customers a sizable number of questions about both their primary banking institution, and their perception of other others that they are aware of but not a customer of. Analysis of their responses delivered ratings for each institution in four areas: customer experience, technology, contribution to the community, and overall quality.

Rankings for Overall Quality, Customer Service and Technology are based on people’s responses concerning their primary banking institution. The final category, Community Contribution, is based on the responses for institutions that they are aware of but do not currently use, making it a reputation-based ranking.

Western New York

Evans Bank
Cattaraugus County Bank
Community Bank N.A.
Northwest Bank
Bank of America
KeyBank
Bank on Buffalo
M&T Bank

Capital New York

Kinderhook Bank
Bank of Greene County
Ballston Spa National Bank
Capital Bank
Glens Falls National Bank
Berkshire Bank
Adirondack Trust Company
National Bank of Coxsackie

Hudson Valley New York

Jeff Bank
Walden Savings Bank
Catskill Hudson Bank
Riverside Bank
Orange Bank & Trust
Chase
TD Bank
Capital One Bank
Sawyer Savings Bank
Putnam County National Bank

Central New York

Canandaigua National Bank & Trust
Generations Bank
Fairport Savings Bank
Lyons National Bank
Tompkins Bank of Castile
Tompkins Trust Company
Steuben Trust Company
Savannah Bank

Mohawk Valley-North County New York

Watertown Savings bank
Glens Falls National Bank
NBT Bank
Community Bank N.A.
Champlain National Bank
Carthage Savings
Adirondack Trust Company

Long Island New York

Chase
BNB Bank
TD Bank
First National Bank of Long Island
Capital One Bank
American Community Bank
Dime Community Bank

New York City

Bank of America
The Berkshire Bank
Capital One
Chase
Country Bank
First Hope Bank
First National Bank of Long Island
Maspeth Federal
Ponce Bank
Richmond County Savings Bank

Individual Tickets

$125

Tables of Ten

$1,000