BankHorizons Schedule at a Glance:
April 15, 2019
5:00 p.m. – 6:00 p.m.
Welcome Reception With Exhibitors
6:00 p.m. – 8:30 p.m.
BANKING CHOICE AWARDS
6:30 p.m. – 7:30 p.m.
Special Keynote Presentation
April 16, 2019
Exhibit Hall Opens
8:00 a.m. – 8:45 a.m.
Breakfast, Networking & Exhibits
8:30 a.m. – 10:00 a.m.
Early Morning Sessions
10:00 – 10:45 a.m.
EXHIBIT HALL BREAK
10:45 a.m. — 12:15 p.m.
Mid Morning Sessions
12:00 – 1:00 p.m.
Buffet Lunch With Exhibitors
1:00 p.m. – 2:30 p.m.
2:30 p.m. – 3:00 p.m.
EXHIBIT HALL BREAK
MONDAY, April 15
5:00 p.m. — 6:00 p.m.
WELCOME RECEPTION WITH EXHIBITORS
BANKING CHOICE AWARDS
6:00 p.m. — 8:30 p.m.
The Banking Choice Awards celebrate the financial institutions that regularly go above and beyond to serve their customers. There are countless ways to gauge outstanding performance, but who better to ask than the customers themselves?
The Banking Choice Awards recognize banks and credit unions that receive high marks from their customers and members in four categories: Customer Service, Technology, Contribution to the Community, and Overall Quality. More than 30,000 individuals were surveyed, yielding more than 2.5 million data points.
The Banking Choice Awards will honor the top three institutions in each category from multiple regions of the Mid Atlantic region. Your customers can choose to bank wherever they want. Find out who does it best at The Banking Choice Awards.
6:30 p.m. – 7:15 p.m.
SPECIAL BANKING CHOICE AWARDS KEYNOTE
IN THE WATER, THEY CAN’T SEE YOU CRY
Amanda Beard, Seven-Time Olympic Swimming Medalist, Model, Author, Entrepreneur
Amanda Beard made her first Olympic swimming appearance in 1996 at the age of 14. Beard won one gold and two silver medals at that first Olympic Games and has been a strong competitor since. She went on to win a gold medal, two silvers and a bronze at the next two Olympic Games. Beard is the winner of eight national titles and is a former world record holder.
Amanda has also made her mark outside of the pool, becoming much more than the 14-year-old Olympic gold medalist that carried her teddy bear around wherever she went. But despite a career that has encompassed being a successful entrepreneur, a best-selling author, and a top model, Amanda Beard hasn’t always felt like a winner. Anyone who has ever succeeded once, and then wondered if they will ever do so again, anyone who has ever thought that their rise to leadership was blocked by doubt, will appreciate her story of being told that she would never compete again.
In April 2012, Amanda released her first book, New York Times Best Seller “In The Water They Can’t See You Cry,” a riveting memoir revealing the truth behind the Olympic spotlight, the battles that she fought along the way and her new found happiness in love and motherhood. Touring coast to coast, Amanda stays busy talking about her book, hosting swim clinics, endorsing products, speaking at events and making appearances in top national media like the “Today Show,” “Dr. Phil,” “Access Hollywood,” CNN, USA Today, FOX Sports and more.
Amanda also participated in the 2012 Olympic Trials in July and missed qualifying for what would have been her fifth Olympic Games. Going forward, Amanda plans to continue blogging, supporting her skincare product line and current sponsors, growing her family and building her swim training company.
TUESDAY, April 16
Exhibit Hall Opens
BREAKFAST BEFORE BUSINESS NETWORKING EVENT WITH EXHIBITORS
8:00 a.m. – 10:00 a.m.
SPECIAL TRAINING SESSION
U.S. SMALL BUSINESS ADMINISTRATION LENDER UPDATE
We welcome the U.S. Small Business Administration as it presents an update and forum for banks and credit unions working to improve access to capital to our region’s growing small business economy.
8:30 a.m. – 9:15 a.m.
THE COMMUNITY BANK’S GUIDE TO EATING A BIG BANK’S LUNCH
Bruce A. Paul, President & CEO, Customer Experience Solutions
Clearly, big isn’t always better. But are you ready to capitalize on that? Right now, benchmarks show that 14% of Big Bank customers in the mid-Atlantic region are currently looking to leave their Big Bank. Come find out why, what they want in a new bank, and whether they think your bank or credit union has what they want. And gain far more than your share of the market in play.
9:15 a.m. – 10:00 a.m.
THE DIGITAL IMPERATIVE: HOW YOUR BANK CAN LEVEL THE PLAYING FIELD, AND BEAT THE COMPETITION
With consumer preferences shifting from physical to digital, many local and regional banks and credit unions have been left at a disadvantage when trying to compete with larger banks and innovative fintechs. Because they’re often saddled with outdated, complex legacy systems, smaller financial institutions often struggle with their ability to offer a digital banking platform that provides an exceptional customer experience, as well as seamless operations across all of their services and channels. In this session, presented by Jeff Bender, VP of Digital Solutions at Diebold Nixdorf, we’ll explore how a next-generation digital banking platform and application suite are no longer “nice to have” items, but rather mission-critical competitive necessities that can help banks and credit unions cost-effectively accelerate their digital strategy.
10:00 a.m. – 10:45 a.m.
EXHIBIT HALL BREAK
10:45 a.m. – 11:30 a.m.
EXPLORING CHANGES IN THE RISK UNIVERSE
Wolf & Co.
The risk universe that we knew earlier in our careers is being overtaken by emerging threats at the fastest pace we have ever witnessed, and we are responding with new tools and business practices just as quickly. Can we be sure, though, that we are moving fast enough and in the right direction? A risk-aware workforce that effectively identifies and responds early to new threats will attract the most talented employees and profitable customers. Get a glimpse into the ways the financial industry’s mechanisms are changing as we delve into the industries top trends for 2018-2019, and what we can expect in the years leading up to 2020 and beyond.
11:30 a.m. – 12:15 p.m.
WHY BRANCH TRANSFORMATIONS MAY TRANSFORM YOUR BOTTOM LINE
Phoenix Diversified Group
The delivery channels for bank products are getting more complex as consumers increasingly look for multiple ways to access bank products. While digital systems are one avenue, consumers continue to make their way to physical branches at credit unions and banks. That’s why it’s critical for banking institutions to look carefully at how their branches are designed, so that they can bring in the best results possible. This session will look at multiple real-world examples of branch transformations that changed an institution’s bottom line for the better. As senior management looks at increasing returns on investment, maintaining the same old branch network should be high on the “review and revamp” list.
12:15 p.m. – 1 p.m.
LUNCH WITH EXHIBITORS
1:00 p.m. – 1:45 p.m.
FINTECH OBSTRUCTION OF THE CORE IT DISRUPTION
Alex Lopatine, Managing Director of Paladin’s Fintech Advantage
Alex Lopatine, Managing Director of Paladin’s Fintech Advantage will deliver a formidable one-two punch for community banks who must face off against the Core IT supplier oligopoly when adopting future Fintech alternatives. During this session, Alex will provide deep insights on how to profitably explore ways to build the bank of the future without being beholden to the onerous contractual, financial and technology barriers of legacy suppliers.
You will gain understanding of the business and economic defects hidden deep inside supplier agreements preventing fintech adoption, and leave with a implementable strategy for gaining the upper hand in their next contract renewal negotiation. During this session, bankers are encouraged to share experiences and ask tough questions about their unique technology hurdles.
1:45 p.m. – 2:30 p.m.
HOW TO RUN YOUR BANK
LIKE YOU’RE SEAL TEAM 6
Don Mann, Navy SEAL, author, “Inside SEAL Team Six.”
When it comes to Navy SEALS, Don Mann is the real deal. As a member of SEAL Team Six for more than eight years and a SEAL for more than 17 years, he worked in countless covert operations, operating from land, sea, and air, and facing shootings, decapitations, and stabbings. He was captured by the enemy and lived to tell the tale, and he participated in highly classified missions all over the globe, including Somalia, Panama, El Salvador, Colombia, Afghanistan, and Iraq.
Moreover, Mann is a high endurance athlete, who has been in more than 1,000 races (mostly extreme runs that make marathons look like a walk in the park). At one time, he was the 38th highest ranked triathlete in the world.
Mann is the author of the autobiography Inside SEAL Team Six: My Life and Missions with America’s Elite Warriors. When Osama bin Laden was assassinated, the entire world was fascinated by the men who had completed the seemingly impossible mission that had dogged the U.S. government for more than a decade. SEAL Team 6 became synonymous with heroism, duty, and justice. Only a handful of the elite men who make up the SEALs, the US Navy’s best and bravest, survive the legendary and grueling selection process that leads to Team 6, a group so classified it technically does not even exist. There are no better warriors on Earth.
Now, Don Mann – who holds a Masters in Management from Troy State University – will be a special keynote speaker at the Bank Horizons Technology & Strategy conference. He’ll talk about goal setting, achieving against impossible odds, and building the fortitude it takes to succeed when it seems like everything is against you.
2:30 p.m. – 3 p.m.
EXHIBITOR HALL BREAK
American Business Media magazines and events date back to the early 1990s. Since that time, AmBiz has built a collection of in-person, print and digital products that are unparalleled in their reach in the banking, mortgage and business sectors. American Business Media also publishes a variety of print and online publications including Banking New England, Banking New York, Banking Mid Atlantic, CenterPoint, Today’s CPA and New England Family Business. AmBiz connects banking and credit union professionals across the country in effective, unique and high-quality ways. It's a company dedicated to making your connections count.