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BankHorizons Schedule at a Glance:

April 15, 2019

5:30 p.m. – 6:30 p.m.
Welcome Reception With Exhibitors

April 16, 2019

8:00 a.m.
Exhibit Hall Opens
8:00 a.m. – 8:45 a.m.
Breakfast, Networking & Exhibits
8:30 a.m. – 10:00 a.m.
Early Morning Sessions
10:00 – 10:45 a.m.
EXHIBIT HALL BREAK
10:45 a.m.  — 12:15 p.m.
Mid Morning Sessions
12:00 – 1:00 p.m.
Buffet Lunch With Exhibitors
1:00 p.m. – 2:30 p.m.
Afternoon Sessions
2:30 p.m. – 3:00 p.m.
EXHIBIT HALL BREAK
RAFFLE PRIZES
CONCLUSION

MONDAY, April 15

5:30 p.m. — 6:30 p.m.
WELCOME RECEPTION WITH EXHIBITORS

TUESDAY, April 16

8:00 a.m.
Exhibit Hall Opens
BREAKFAST BEFORE BUSINESS NETWORKING EVENT WITH EXHIBITORS

8:30 a.m. – 9:15 a.m.

OPENING KEYNOTE

THE COMMUNITY BANK’S GUIDE TO EATING A BIG BANK’S LUNCH

Bruce A. Paul, President & CEO, Customer Experience Solutions

Clearly, big isn’t always better. But are you ready to capitalize on that? Right now, benchmarks show that 14% of Big Bank customers in the mid-Atlantic region are currently looking to leave their Big Bank.  Come find out why, what they want in a new bank, and whether they think your bank or credit union has what they want.  And gain far more than your share of the market in play.

 

 

9:15 a.m. – 10:00 p.m.

SPECIAL GUEST PRESENTATION

IN THE WATER, THEY CAN’T SEE YOU CRY

Amanda Beard, Seven-Time Olympic Swimming Medalist, Model, Author, Entrepreneur

Amanda Beard made her first Olympic swimming appearance in 1996 at the age of 14. Beard won one gold and two silver medals at that first Olympic Games and has been a strong competitor since. She went on to win a gold medal, two silvers and a bronze at the next two Olympic Games. Beard is the winner of eight national titles and is a former world record holder.

Amanda has also made her mark outside of the pool, becoming much more than the 14-year-old Olympic gold medalist that carried her teddy bear around wherever she went. But despite a career that has encompassed being a successful entrepreneur, a best-selling author, and a top model, Amanda Beard hasn’t always felt like a winner. Anyone who has ever succeeded once, and then wondered if they will ever do so again, anyone who has ever thought that their rise to leadership was blocked by doubt, will appreciate her story of being told that she would never compete again. ​

In April 2012, Amanda released her first book, New York Times Best Seller “In The Water They Can’t See You Cry,” a riveting memoir revealing the truth behind the Olympic spotlight, the battles that she fought along the way and her new found happiness in love and motherhood. Touring coast to coast, Amanda stays busy talking about her book, hosting swim clinics, endorsing products, speaking at events and making appearances in top national media like the “Today Show,” “Dr. Phil,” “Access Hollywood,” CNN, USA Today, FOX Sports and more.

Amanda also participated in the 2012 Olympic Trials in July and missed qualifying for what would have been her fifth Olympic Games. Going forward, Amanda plans to continue blogging, supporting her skincare product line and current sponsors, growing her family and building her swim training company.

10:00 a.m.  – 10:45 a.m.
EXHIBIT HALL BREAK

10:45 a.m. – 11:30 a.m.

Exploring Changes In The Risk Universe

Wolf & Co.

The risk universe that we knew earlier in our careers is being overtaken by emerging threats at the fastest pace we have ever witnessed, and we are responding with new tools and business practices just as quickly.  Can we be sure, though, that we are moving fast enough and in the right direction?  A risk-aware workforce that effectively identifies and responds early to new threats will attract the most talented employees and profitable customers.  Get a glimpse into the ways the financial industry’s mechanisms are changing as we delve into the industries top trends for 2018-2019, and what we can expect in the years leading up to 2020 and beyond.

11:30 a.m. – 12:15 p.m.

WHY BRANCH TRANSFORMATIONS MAY TRANSFORM YOUR BOTTOM LINE

Phoenix Diversified Group

The delivery channels for bank products are getting more complex as consumers increasingly look for multiple ways to access bank products. While digital systems are one avenue, consumers continue to make their way to physical branches at credit unions and banks. That’s why it’s critical for banking institutions to look carefully at how their branches are designed, so that they can bring in the best results possible. This session will look at multiple real-world examples of branch transformations that changed an institution’s bottom line for the better. As senior management looks at increasing returns on investment, maintaining the same old branch network should be high on the “review and revamp” list.

12:15 p.m. – 1 p.m.
LUNCH WITH EXHIBITORS

1:00 p.m. – 1:45 p.m.

SECRETS REVEALED: 10 THINGS YOUR CORE IT PROVIDER WILL NOT TELL YOU

Aaron Silva, President & CEO, Paladin-fs

When it comes to negotiating and renewing these multi-million dollar relationships once every five to seven years, community banks are at a distinct disadvantage negotiating against their Core and IT service providers – bankers have to know what to demand in advance. Suppliers protect these secrets within a team of highly skilled negotiators, contract writers and lawyers who negotiate hundreds of contracts each year with different institutions – never sharing with you what they negotiated differently with any other institution nationwide. To make matters worse, these core vendors have formed a market oligopoly, controlling 93 percent of the industry, effectively blocking community institutions from the chance to receive a fair deal through any lack of formidable competition.

Services such as Account & Item Processing, Internet Banking, Bill Payment, and EFT/ATM services are crucial for community banks to successfully compete against the large banks. However, with these unfair contracts, the deck is stacked against smaller institutions. The ultimate effect of overlooked contract terms is often prohibitively expensive problems for franchises and shareholders during future routine corporate events and mergers.

In this session, Aaron Silva will take the audience through 10 critical issues and negotiating secrets that bankers should know before they sit down at the negotiating table. Silva will discuss his latest proprietary research findings that outline the problems, pitfalls and best practices in restructuring vendor contracts based on nationwide intelligence. Through real life examples of how banks often pay in excess of $1 million more than necessary over the life of their core services contracts, the audience will learn how to dramatically improve their core and IT spending efficiency and better protect their institutions from downstream risks hidden within their contracts.

1:45 p.m. – 2:30 p.m.

AFTERNOON KEYNOTE

HOW TO RUN YOUR BANK
LIKE YOU’RE SEAL TEAM 6

Don Mann, Navy SEAL, author, “Inside SEAL Team Six.”

When it comes to Navy SEALS, Don Mann is the real deal.  As a member of SEAL Team Six for more than eight years and a SEAL for more than 17 years, he worked in countless covert operations, operating from land, sea, and air, and facing shootings, decapitations, and stabbings. He was captured by the enemy and lived to tell the tale, and he participated in highly classified missions all over the globe, including Somalia, Panama, El Salvador, Colombia, Afghanistan, and Iraq.

Moreover, Mann is a high endurance athlete, who has been in more than 1,000 races (mostly extreme runs that make marathons look like a walk in the park).  At one time, he was the 38th highest ranked triathlete in the world.

Mann is the author of the autobiography Inside SEAL Team Six: My Life and Missions with America’s Elite Warriors. When Osama bin Laden was assassinated, the entire world was fascinated by the men who had completed the seemingly impossible mission that had dogged the U.S. government for more than a decade. SEAL Team 6 became synonymous with heroism, duty, and justice. Only a handful of the elite men who make up the SEALs, the US Navy’s best and bravest, survive the legendary and grueling selection process that leads to Team 6, a group so classified it technically does not even exist. There are no better warriors on Earth.

Now, Don Mann – who holds a Masters in Management from Troy State University – will be a special keynote speaker at the Bank Horizons senior management conference. He’ll talk about goal setting, achieving against impossible odds, and building the fortitude it takes to succeed when it seems like everything is against you.

2:30 p.m. – 3 p.m.
EXHIBITOR HALL BREAK
RAFFLE PRIZES

CONCLUSION

American Business Media magazines and events date back to the early 1990s. Since that time, AmBiz has built a collection of in-person, print and digital products that are unparalleled in their reach in the banking, mortgage and business sectors. American Business Media also publishes a variety of print and online publications including Banking New England, Banking New York, Banking Mid Atlantic, CenterPoint, Today’s CPA and New England Family Business. AmBiz connects banking and credit union professionals across the country in effective, unique and high-quality ways. It's a company dedicated to making your connections count.